Required skills

  • Proven experience in IT and IT support 
  • Strong phone skills and ability to handle customer inquiries
  • Possession of a valid driver's license (category B)
  • Fluency in French and Dutch (oral and written) and proficiency in English, as it is the Lingua Franca of IT
  • Experience working in a Windows domain environment and knowledge of recent Windows operating systems.
  • Strong PC skills and knowledge of server and network technologies
  • Experience with Active Directory
  • Understanding of networking concepts, including IPv4, routing
  • Strong Team player 
  • Knowledge of general Windows Office products and SharePoint
  • Experience working with other IT teams and ability to clearly describe and diagnose technical issues
  • Responsibilities include: answering incidents and problems, providing support, troubleshooting printer issues and installing software in Zellik and other locations

Following skills are a plus 

  • Familiar with scripting languages, such as PowerShell 
  • Understanding level 2 networking, and firewall 
  • Knowledge of relational databases and SQL
  • Knowledge of the Linux Operating System is a strong asset
  • Open to learn new skills 

Working hours

From 6.45 to 15.15 or 8.30 to 17.00, changing from week to week to be agreed among colleagues.
Also a few time a year interventions in evening hours or weekend.

Location

Head Office Zellik